Support

QR Product Scanner

Need help with the app? We're a small team and read every message.

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Typical response time: 1–2 business days.

How do I cancel my subscription? Open your device's Settings → tap your name → Subscriptions → QR Product Scanner → Cancel. Apple and Google handle all billing.
My scan didn't identify the product correctly. AI identification is best-effort. Try a clearer photo of the product label or packaging, or edit the result manually before saving.
How do I print a QR label? On any saved item or box, tap the print icon. Your device's standard AirPrint / Bluetooth printer picker will appear.
Does my data leave my device? Photos are sent to our server only for AI analysis (and forwarded to OpenAI), never stored. Inventory lives on your device, plus optionally in your own Google Sheet if you enable sync.